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Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations. It is an important business function as net sales through the sale of products and services and resulting profit drive most commercial business. These are also typically the goals and performance indicators of sales management. The Sales Management Strategy is the only global, cross-industry professional organization for sales operations and sales management. We promote professional development, peer networking, best practice research, and thought leadership among professionals who support, manage, coach, and lead sales organizations..

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Sunday, 30 September 2012

Sale Management Leadership Styles - Napoleon Vs Roosevelt

Your style as a sales manager literally will define you. Whether you consciously nurture it from within, copy it or have it refined via education, the approach you take with respect to all aspects of the management position you hold, will become your sales management leadership style. If you have been part of the sales profession for any length of time you have experienced what seems like an endless array of manager types. Remember the gruff guy you were assigned to on your first sales job? What about the button down, three piece suit that had...

Saturday, 29 September 2012

Decoding the Secrets of Profitable Customers

Lets face it, sales professionals like to sell based on what is in front of them. They don't like to look backwards. Yet looking back can provide great ideas for going forward. I'm talking about your data and what it is trying to tell you about your customers, who you should be selling to, where to look for growth and profitability. Financial services firms, and Wall Street in particular, while much maligned by those in the industrial world, know how to use data to drive profits. Sales and marketing professionals also need to learn how to use...

Friday, 28 September 2012

Effective Sales Management

Sales are the lifeblood of any company. Bringing in new business is essential for companies to grow and maintain their profit. Successful sales people are often among the highest paid employees of companies because they are responsible for generating new leads and business. There are some key skills that are required in order to be a good sales man and additional skills in order to manage a team of sales men.Time ManagementHaving good time management skills is vitally important to be a good sales manager. Planning and organising your team is essential...

Thursday, 27 September 2012

Positive Thinking in Sales Management: Cut the Rope That Holds Back Your Sales!

Throw a rope around a calf's neck and it's caught. It may struggle and kick to get away, but it can't because someone else is in control, holding the other end of the rope. Have you ever felt like you have a rope around your neck? Have you ever felt like you weren't making any progress in your job? Have you felt like the rope pulls you back every time you try to move forward? Let's face it, customers complain, sales are missed, sales reps are upset, your friends don't support you, the competition is rough, your company changes, there are quality...

Wednesday, 26 September 2012

Lead Nurturing - Are You Quitting Too Soon?

If you quit after two or three months, the answer to the above question is YES!I have read that in B2B sales it is estimated that only one-quarter of sales happen within the first six months. Another quarter of sales happen in the 13-to-18 month period, and then another quarter buy after 18 months. In B2C it is typically a shorter sales cycle, but there is still a high percentage of those who do not buy immediately.Most salespeople hurry to close sales from the most promising and qualified short-term prospects while ignoring a large percentage...

Tuesday, 25 September 2012

Coaching a Sales Professional on Responsibility

Yes, maybe some sales skills come natural to some people, but for the most part, most of it can be learned. This is great news, and it's important to stress this with the sales professional you are managing or coaching because he may get frustrated as he works through the basics and becomes convinced he doesn't have what it takes. One of your main roles as a coach is to realistically motivate - sharing the hard truth and the hopeful truth, so that you paint a real, but positive perspective for them.This leads me to suggest that after exploring...

Over Management and Too Much Paperwork For Sales Staff a Huge Mistake

Those who are extroverts and very good sales are probably not too good at writing or various forms of mathematics. They probably wouldn't work too well on the factory floor or in any of your other business units such as accounting. Nevertheless you must manage your sales staff to make sure that they are in line with their expenses because there is a cost to doing sales. Although they are the team that brings in the revenue, as a business you must do it as efficiently as possible. Okay so let's talk about this for second shall we?"FORM" is a four...

Monday, 24 September 2012

Tips For Managing Sales Meetings

Managing your large corporate sales meetings can be quite the hassle. You have to plan the event, choose the venue, make sure everyone who is required attends the event, and you have to plan the program and topics of discussion. Not to mention the refreshments, parking, and time slots that fit into everyone's schedule. The truth is you already have enough on your plate. You are busy, and you seem to get busier every day, and that does not include planning a big sales meeting for your company and your employees. But there are services that will...

Sunday, 23 September 2012

How I Motivate My Sales Team

The sales person doesn't always make a sale in a training situation so it is important to teach them how to take rejection, i.e. determine what's the ratio in the field? It can vary from person to person, the end result is the key.RepetitionHabits and skills take time to learn and develop, telling and showing is not enough. Drilling and practice must be there before it becomes permanent.RewardPraise, recognition, material prizes will build confidence.How to trainThe principles and steps of effective training are the same whether you're training...

Saturday, 22 September 2012

Nine Ideas That Can Help Sales Supervisors Achieve Improved Selling Success From Their Sales Team

One of the key challenges of selling is the drastic increase in the cost of sales visits to prospects and customers. Despite new sales strategies, including e mail marketing, direct contact between a sales person and the customer remains by far the most effective method to achieve sales success. Many sales managers attempt to offset the increased costs by motivating their sales team to a lot more personal effort. However, having interviewed more than 2,000 salespeople from over 200 organizations, the American market researchers Barton A. Weitz,...

Friday, 21 September 2012

The SPAM Feedback Model

As a child, I had one really big decision every morning. It was to decide what filling to place in between my two slices of Farmers Wife white bread for my lunch. The dilemma was spam meat from the tin or sandwich spread from the jar? Invariable the verdict was Spam. Easy to slice, would last for ever and oddly enough, rather tasty.SPAM is a way of structuring your feedback with your team members when you're carrying out on the job coaching. As an energetic and active coach, you wander your workplace, listen to calls, observe customer engagement...

Thursday, 20 September 2012

The Best Personality For Sales

If you were to analyse the characteristics of business owners, business management and senior executives they would generally include; Quality peopleAction peopleGreat plannersGood knowledge of sales systemsRecognise the importance of motivation and most of all the importance of self motivationUtilise the aim high conceptPeople of integrityExtra milersGoal orientatedBelief in the themselves and their organisationGenerally speaking have a substantial dose of inspirational dis-satisfactionBelief in the sense that everyone can do better, regardless...

Wednesday, 19 September 2012

How to Get Your Point Across Without Being Aggressive

Guides for good human relationsAsk questions to win co-operationAlways ask for an individuals opinionAsk them to do you a little favourCool off an individual by asking questionsAsk questions to get others to relate certain experiencesWhen asking questions do not Pry into personal affairsAsk unless you are pretty sure the person can answer themCross examineDo it in an antagonising wayDo it to show offAsk them could we do it togetherThe magic questions - in addition to that....Ask questions instead of talking backTry giving orders in the form of...

Tuesday, 18 September 2012

Best Wedding Cake Ever Made But A Day Late Keeps It a Secret and The Baker Remains Pocket Poor

One of my clients made the following statement: "You can have the best wedding cake ever baked and decorated, but delivering the day after the wedding will keep your business a secret" and I added "not to mention keeping you pocket poor."From my observations, there are still a lot of pocket poor bakers be they small business owners to individual employees. Missed delivery dates still haunt many small businesses to even large corporation.How many times in the quest to increase sales the solution comes a day late and a dollar short? Crazy busy sales...

The Lead Wolf Sales Star

Being number one on your sales team just isn't that difficult. Salesmanship is a learned skill. You can perfect that skill. Yes, it does help to have an outgoing personality, high self-esteem and an ego. But, these attributes alone won't make you successful. Confidence in yourself, confidence in your products and confidence in your company is a key ingredient. The only way to gain this kind of ultimate confidence is by attaining knowledge. Study your products, understand your value propositions and understand what your competitive advantage is.If...

Monday, 17 September 2012

How Sales Managers Can Introduce the Concept of a Zero-Mistake Culture in to Their Sales Force

The "zero mistake" principle was first used in manufacturing environments because it's a lot more cost-effective to manufacture a flawless product from the very start than to search for flaws that have emerged in the course of production and then fixing these. The principles of the "zero mistake" approach can be transferred to a sales environment and is, therefore, generally included by sales supervisors in their internal sales training programmes. Zero mistakes in selling means that the sales department's aim is to create a situation where there...

Sunday, 16 September 2012

Coaching For Better Performance - A Definition And Its Implications

Coaching has become the skill that is spoken about nowadays when the discussion turns to middle management effectiveness. There is nothing wrong with this; it is absolutely correct that the development of staff should sit primarily with their management and they need the tools to do the job.But like any area of business improvement that comes under the spotlight around the world, it attracts an unreasonable amount of charlatans. There are those out there who would have you believe that attending a seminar, training course or online learning event...

Saturday, 15 September 2012

Improve Sales: Overcome Call Resistance Forever!

Call reluctance can be painful. Anyone who has experienced the discomfort and anxiety that stops them from making calls, does not want to admit how awful they feel about this irrational 'weakness'. Nor do they want to listen to logic about how successful they'll feel after making the sales that invariably follow sales calls.People who are confident in multiple areas of their life may feel ambushed by their surprising inability to pick up the phone, which characterizes call reluctance. Trying to understand the origins of one's call reluctance can...

Friday, 14 September 2012

Confidence at the Inside Sales Desk

The most important ingredient to success as an Inside Sales (I/S) person is self-confidence. The foundation for self-confidence is training, education and preparation. Just like it is in sports, success and building self-confidence requires the practice of skills learned during training even if it's only On-the-Job training. Success is about practicing perfect. Sports legends often say you play like you practice. In relationship to Inside Sales this means if you don't take training and preparation seriously you will fail. Group role playing is...

Wednesday, 12 September 2012

How To Be A Top Sales Manager Starting Today

Managing a successful sales team is no easy task. You don't have control over what your sales representatives do, and yet your career and financial well being is based on the accomplishments of the reps on your team. The most successful sales managers possess common traits and utilize proven sales techniques to enable them to consistently outperform their peers. If you follow these effective sales management methods, you will increase your teams sales performance and become a top sales manager starting today.Adapt And Leverage The Strengths Of...